These terms and conditions relate to Yonder Technology Limited and Yonder Financial Technology Limited (together Yonder) and access to the Yonder smartphone application or website (Application) and/or the Yonder website (www.yonder.app) (Website), (together the Platform) subject to these terms and conditions (Terms)
By accessing and using the Platform you confirm that you have read, understand and agree to be bound by these Terms. If you do not agree with these Terms, you must immediately stop using the Platform.
You are granted you a non-exclusive, limited and revocable licence to use and access the Yonder smartphone application or website (Application) and/or the Yonder website (www.yonder.app) (Website), (together, the Platform) subject to these terms and conditions (Terms)
You agree that we may change, update or otherwise amend the Platform and these Terms at our absolute discretion.
These terms may be supplemented by additional specific terms of business pertaining to the specific service or activity you are using.
“we”, “us” and “our” refer to Yonder
“you” and “your” and “Customer” and “user”is the Employer or Employee or any user of the Platform
Partner refers to our Insurance or Pension Partners
We provide the Platform for Employee Benefits services.
We do not accept any responsibility or legal liability whatsoever for any act or omission of the Partner or the Customer. The Partner may enforce additional terms on the Customer.
You shall be fully responsible for any tax and other liability, deduction, contribution, assessment or claim arising from or made in connection with use of the Platform
You shall indemnify us against all reasonable costs and expenses and any tax, penalty, fine or interest incurred or payable in connection with or in consequence of any such liability, deduction, contribution, assessment or claim, other than where such liability, deduction, contribution, assessment or claim arises out of our negligence or wilful default.
You must cooperate with us and comply with all reasonable requirements, including information and documents relating to use of the Platform.
In order to access the Platform you will need to create an account and register a profile on the Platform. You must provide a valid login name and a password (Account Information).
You may also be able to create your Account by providing access via a third party account (such as Google), in which case you consent to our access to the third party account and your access to the Platform remains subject to compliance with the terms and conditions of the third party account and applicable privacy settings.
Your Account will become active when you follow the email link to activate your Account.
It is your responsibility to keep your Account Information secure and you agree:
not to give out your email with your Account Information;
not to use another person’s Account or share their Account Information;
to take all measures to prevent a third party from accessing your Account, even without your knowledge;
not to give access to your Account to a third party;
not to loan, share, exchange, donate, purchase, transfer and sell any Account (which action is fully prohibited and will not be enforceable against us); and
to use a personal or professional email address to create an account and not share this account information with any third party.
You are solely responsible for the use of your Account, irrespective of who is using it, whether with or without your permission. You indemnify us for any loss or damage we suffer as a result of unauthorised access to your Account.
You acknowledge that the Partners and Yonder rely on the accuracy and completeness of all information provided during the registration process, completing your Profile and updating on the Platform. You shall be responsible for keeping your Account details and Profile up to date.
You warrant and represent that all information provided to us is accurate, complete and not misleading and remains so. You must notify us of any change to such information.
Where relevant, you provide us, at least once a month, with any additions, changes and cancellations of insured persons or members(employees). The format of changes will be advised by Yonder.
The Customer agrees to:
be over the age of 18;
provide us with required Profile information;
Yonder will accept the following methods of payment for our services:
Debit and credit card
SEPA Direct Debit
If you want to amend you payment method, this must be done at renewal.
If you choose to pay through direct debit, you agree to the following terms and conditions:
If you default on your payments, your insurance policy may be cancelled and you access to the Platform may be revoked
Payments will be collected on 10th of each calendar month
If you wish to change your payment details, you can do so by via the “Billing” section of the Yonder platform
If you policy is cancelled, your direct debit will remain active to collect any monies owed
You will be charged an processing fee
You will be charged for defaulting on direct debits and this charge is set out in the Schedule of fees and charges
Yonder’s fees and charges are set out in the Schedule of fees and charges which can be found on Yonder.app
Charges include card processing fees and direct debit default fees.
You acknowledge that we are not required to keep the Platform available for your use and we make no warranties as to its availability or that the Platform will operate continuously or error-free.
We accept no responsibility for the unavailability of this Platform, or any interruption or malfunction for any reason whatsoever (including failures of our Internet provider or web hosting service provider, third party intrusions or force majeure) and you agree that we are not liable for any loss or damage that you or any other person incurs by not being able to access the Platform.
We make no guarantees, implied or express, as to the ongoing availability of the Platform or Services.
All content on the Platform is our copyright and property and can be used for any purpose relating to the Platform or our business. Without our express written permission, you shall not copy the Platform for your own commercial purposes, including:
replicate or use the details and profiles of any Customer or Partner;
replicate all or part of the Services or Platform in anyway;
use any “deep-link”, “robot”, “spider”, “page-scrape” or other automatic device, programme, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform, Profiles or any content, nor in any way reproduce or circumvent the navigational structure or presentation of same, nor obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform; and
incorporate all or part of the Platform in any other webpage, website, platform, application or other digital or non-digital format.
All content remains our Intellectual Property, including (without limitation) any source code, product recipes, usage data, ideas, enhancements, feature requests, suggestions or other information provided by the Partner or any Customer.
To the extent permitted by law, Yonder provides our Service and content on an "as-is" and "as available" basis and we make no representation or warranty of any kind, express or implied, regarding the content or availability of our Service, or that it will be timely or error-free or that defects will be corrected. Subject as provided below, neither Yonder nor any Partner shall have any liability to you for any direct, indirect, special or consequential losses or damages arising in contract, tort (including negligence) or otherwise arising from your use of or your inability to use our Services. This does not include or limit in any way Yonder or any Partner liability for any matter for which it would be illegal for us or it to exclude, or attempt to exclude, our or its liability, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.
The Platform may contain information and advertising from third-party businesses, people and websites (Third Parties). You consent to receiving this information as part of your use of the Platform.
If you want to contact us in relation to these terms or for any other reason, please contact [email protected]
Last updated on: 22/05/2023
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